File No. 151
Close CRM pricing, checked October 2026
Close is a sales CRM with built-in calling, email and SMS, plus an AI agent called Chloe. It has four paid plans priced per user per month, each cheaper on annual billing.
The short answer. Close CRM pricing starts at $9 per user per month billed annually ($19 monthly) for Solo, which is limited to 1 user. Essentials is $35 billed annually ($49 monthly), Growth $99 ($109) and Scale $139 ($149). The page lists no free plan, only a 14-day free trial. Prices read off close.com/pricing on 18 Oct 2026.
What each plan costs
| Plan | Price | Billed | Checked | Source |
|---|---|---|---|---|
| Solo | $9/user/mo | billed annually | Vendor page | |
| Core CRM for one person: limited to 1 user and 10k leads, workflows not included. Includes 500 AI credits per user per month. | ||||
| Solo | $19/user/mo | billed monthly | Vendor page | |
| The month-to-month rate for the same plan, 111% above annual. | ||||
| Essentials | $35/user/mo | billed annually | Vendor page | |
| Adds unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and a centralized inbox. Workflows not included. 1,000 AI credits per user per month. | ||||
| Essentials | $49/user/mo | billed monthly | Vendor page | |
| The month-to-month rate for the same plan, 40% above annual. | ||||
| Growth | $99/user/mo | billed annually | Vendor page | |
| Marked Most Popular. Adds automated workflows, Chloe in workflows, a power dialer, custom activities and bulk email. 1,500 AI credits per user per month. | ||||
| Growth | $109/user/mo | billed monthly | Vendor page | |
| The month-to-month rate for the same plan, 10% above annual. | ||||
| Scale | $139/user/mo | billed annually | Vendor page | |
| Adds role-based access and permissions, lead visibility rules, a predictive dialer, unlimited call recording retention and live call coaching. 2,000 AI credits per user per month. | ||||
| Scale | $149/user/mo | billed monthly | Vendor page | |
| The month-to-month rate for the same plan, 7% above annual. | ||||
| Custom | not published | quote only | Vendor page | |
| The page offers custom pricing for larger or more complex sales teams, starting with a custom demo. No figure is shown. | ||||
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What the free tier actually allows
- The pricing page lists no free plan. All four plans are paid.
- It offers a 14-day free trial, with no credit card and no contracts.
- Paid plans carry a 30-day money-back guarantee, described as a full refund with no questions asked.
What the pricing page does not say
- Monthly billing costs more than double on Solo ($19 against $9, 111% more) and 40% more on Essentials ($49 against $35). The gap is 10% on Growth and 7% on Scale. The page opens on the Annually prices.
- Solo is limited to 1 user and 10k leads, so a second user means Essentials at $35 per user per month billed annually.
- Workflows are not included on Solo or Essentials. Automated workflows and the power dialer first appear on Growth at $99 per user per month billed annually.
- Calling and SMS usage is billed on top of the plan, passed through at cost. The page gives only approximate rates for calls and phone numbers.
- Chloe, the AI agent, uses AI credits. Each plan includes a monthly base of credits per user (500 to 2,000); the price of credits beyond that is not on the page.
What a team pays for Close CRM
Close CRM cost is the per user rate times the number of users. The figures below are arithmetic on the rates read on 18 Oct 2026, before calling and SMS usage.
| Team | Plan | Billed annually | Billed monthly |
|---|---|---|---|
| 1 user | Solo | 1 x $9 = $9 a month, x 12 = $108 a year | 1 x $19 = $19 a month, x 12 = $228 a year |
| 5 users | Essentials | 5 x $35 = $175 a month, x 12 = $2,100 a year | 5 x $49 = $245 a month, x 12 = $2,940 a year |
| 5 users | Growth | 5 x $99 = $495 a month, x 12 = $5,940 a year | 5 x $109 = $545 a month, x 12 = $6,540 a year |
| 20 users | Essentials | 20 x $35 = $700 a month, x 12 = $8,400 a year | 20 x $49 = $980 a month, x 12 = $11,760 a year |
| 20 users | Growth | 20 x $99 = $1,980 a month, x 12 = $23,760 a year | 20 x $109 = $2,180 a month, x 12 = $26,160 a year |
| 20 users | Scale | 20 x $139 = $2,780 a month, x 12 = $33,360 a year | 20 x $149 = $2,980 a month, x 12 = $35,760 a year |
Which Close CRM plan fits which team
- Solo: one person who needs a CRM with calling, email and SMS, and fewer than 10k leads.
- Essentials: a small team that wants shared leads, a centralized inbox and built-in calling, without automated workflows.
- Growth: the first plan with automated workflows, a power dialer and bulk email.
- Scale: high-volume calling teams that need a predictive dialer, permissions and call coaching.
The jump from Essentials to Growth is the largest step: $64 per user per month on annual billing ($99 against $35), which for 5 users is 5 x $64 = $320 a month.
Billing details
The page has a Monthly and Annually switch and opens on Annually. Monthly billing more than doubles the Solo price but adds only $10 per user on Growth and Scale. Calling and SMS usage is billed on top at cost, and each plan includes a set number of AI credits per user per month. Teams that need more than Scale are offered custom pricing through a demo.
Other sales tools are filed in the CRM drawer, including Zoho CRM's price file and Copper's price file.
If this one does not fit
- Zoho CRM Free, or from $14/user/mo
- Has a free edition for 3 users and per user paid editions with an annual discount.
- Copper From $23/seat/mo (billed annually)
- A CRM priced per seat, with an annual-billing rate on its own price file.
- monday CRM From $12/seat/mo
- A pipeline CRM from monday.com, priced per seat.
Questions
- Is Close CRM free?
- No. Close's pricing page lists four paid plans and no free plan. It offers a 14-day free trial with no credit card. The cheapest plan is Solo at $9 per user per month billed annually, for 1 user. Read on 18 Oct 2026.
- Does Close CRM have a free plan or trial?
- There is no Close CRM free plan on the pricing page. There is a 14-day free trial, which the page says needs no credit card, and paid plans have a 30-day money-back guarantee.
- What is the Close CRM price per user?
- Per user per month: Solo $9, Essentials $35, Growth $99 and Scale $139 billed annually, or $19, $49, $109 and $149 billed monthly. Solo is limited to 1 user.
- Is Close CRM billed annually or monthly by default?
- The pricing page loads with the switch on Annually, so the first prices shown are the annual-billing rates. Monthly billing is available on every plan at a higher rate.
- Does Close CRM have setup, hidden or transaction fees?
- The page states that calling and SMS usage is passed through at cost, on top of the plan price, and that AI credits beyond each plan's monthly base are used by Chloe. It does not mention a setup fee.
- What does Close CRM cost for a team of 5?
- On Essentials, 5 users x $35 = $175 a month billed annually, or 5 x $49 = $245 a month billed monthly. On Growth, 5 x $99 = $495 a month annually or 5 x $109 = $545 monthly. Calling and SMS usage is extra.
What this check confirmed
Read off close.com/pricing on 18 Oct 2026 from a US connection, with the billing switch captured on Annually (the state the page loads in) and on Monthly. Confirmed: Solo $9, Essentials $35, Growth $99 and Scale $139 per user per month on Annually; $19, $49, $109 and $149 on Monthly; Solo limited to 1 user and 10k leads with workflows not included; workflows not included on Essentials; included AI credits of 500, 1,000, 1,500 and 2,000 per user per month; calling and SMS usage passed through at cost; a 14-day free trial with no credit card; a 30-day money-back guarantee; custom pricing through a demo. Not confirmed: the answers in the page's FAQ, which were collapsed; the price of extra AI credits; exact calling and SMS rates, which the page gives only as approximate figures; taxes; any minimum number of users on the team plans.
Figures on this file were read off the vendor's own pricing page on the dates shown. Prices change without notice; check before buying.
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Also in this drawer
- Zoho CRM Free, or from $14/user/mo
- monday CRM From $12/seat/mo
- HubSpot Free, or from $7/seat/mo (new-customer offer)
- Salesforce Free, or from $25/user/mo
- Copper CRM From $23/seat/mo (billed annually)
- Freshsales From $9/user/mo (billed annually)