File No. 178
Freshsales pricing, checked October 2026
Freshsales is the CRM from Freshworks, with contact and deal management, sales sequences and forecasting. It is priced per user per month, billed annually or monthly, with AI agent sessions and branded documents sold as add-ons.
The short answer. Freshsales pricing starts at $9 per user per month for Growth, billed annually ($11 billed monthly). Pro is $39 per user per month annually ($47 monthly) and Enterprise $59 ($71 monthly). The pricing page lists no free plan, only a 21-day free trial. Prices read off freshworks.com/crm/pricing on 25 Oct 2026.
What each plan costs
| Plan | Price | Billed | Checked | Source |
|---|---|---|---|---|
| Growth | $9/user/mo | per user per month, billed annually | Vendor page | |
| For startups and small businesses: Kanban view, contact lifecycle stages, chat, email and phone, email templates, custom fields and basic workflows. | ||||
| Growth | $11/user/mo | per user per month, billed monthly | Vendor page | |
| The month-to-month rate for the same plan, about 22% above the annual rate. | ||||
| Pro | $39/user/mo | per user per month, billed annually | Vendor page | |
| Adds contact scoring, deal insights, custom sales activities, territory management and sales sequences. | ||||
| Pro | $47/user/mo | per user per month, billed monthly | Vendor page | |
| The month-to-month rate for the same plan, about 21% above the annual rate. | ||||
| Enterprise | $59/user/mo | per user per month, billed annually | Vendor page | |
| Adds forecasting insights, field-level permissions, custom modules, a sandbox and audit logs. | ||||
| Enterprise | $71/user/mo | per user per month, billed monthly | Vendor page | |
| The month-to-month rate for the same plan, about 20% above the annual rate. | ||||
Get an email if Freshsales changes its price
One email when a price on this file changes. Nothing else, and one click to stop.
What the free tier actually allows
- The Freshsales pricing page lists no free plan. The three plans are all paid.
- A 21-day trial gives access to the full CRM. After it, a plan must be chosen and paid by credit card, or the account is suspended.
- Paid plans include 500 AI agent sessions to try chatbots, once per account.
What the pricing page does not say
- Every plan is per user, so the bill grows with each seat: 10 people on Pro billed annually is 10 x $39 = $390 a month.
- Monthly billing costs about 20% more: Growth is $11 against $9, Pro $47 against $39 and Enterprise $71 against $59.
- Branded documents is an add-on at $19 per user per month on every plan, more than twice the Growth plan price.
- The Freddy AI Agent is an add-on at $49 per 100 sessions after the one-time 500 free sessions, and sessions expire with the payment cycle.
- Sales sequences, territory management and contact scoring start on Pro, not Growth.
What a team pays for Freshsales
Freshsales cost is per user. The figures below are arithmetic on the prices read on 25 Oct 2026, before any add-ons or taxes.
| Team | Plan | Billed annually | Billed monthly |
|---|---|---|---|
| 1 user | Growth | 1 x $9 x 12 = $108 a year | 1 x $11 x 12 = $132 a year |
| 5 users | Growth | 5 x $9 x 12 = $540 a year | 5 x $11 x 12 = $660 a year |
| 5 users | Pro | 5 x $39 x 12 = $2,340 a year | 5 x $47 x 12 = $2,820 a year |
| 20 users | Pro | 20 x $39 x 12 = $9,360 a year | 20 x $47 x 12 = $11,280 a year |
| 20 users | Enterprise | 20 x $59 x 12 = $14,160 a year | 20 x $71 x 12 = $17,040 a year |
Adding Branded documents for every user adds $19 per user per month: 5 users x $19 x 12 = $1,140 a year.
Which Freshsales plan fits which team
- Growth: small sales teams that need a pipeline, contact stages and basic workflows.
- Pro: teams that run outbound sequences, score leads or split work by territory.
- Enterprise: larger teams that need forecasting, custom modules, a sandbox and audit logs.
Billing details
The toggle offers annual or monthly billing, and the FAQ also mentions quarterly payment for AI agent sessions. The trial lasts 21 days and ends in a suspended account unless a plan is paid for. Cards and, for US and Canada customers, USD checks are accepted.
Other CRMs are in the CRM drawer, including the Zoho CRM price file and the Close price file.
If this one does not fit
- Zoho CRM Free, or from $14/user/mo
- A per-user CRM that also has a free plan.
- HubSpot CRM Free, or from $7/seat/mo (new-customer offer)
- A per-seat CRM with free tools and paid hubs added on top.
- Close From $9/user/mo (billed annually)
- A per-user CRM built around calling and email for sales teams.
Questions
- How much does Freshsales cost?
- Growth is $9, Pro $39 and Enterprise $59 per user per month billed annually. Billed monthly they are $11, $47 and $71. Read on 25 Oct 2026.
- Is Freshsales free?
- The Freshsales pricing page lists no free plan. It offers a 21-day trial of the full CRM, after which a paid plan is needed to keep using it.
- Is Freshsales billed annually or monthly by default?
- The pricing page loads on Annually, marked SAVE 20%. Switching to Monthly shows the higher month-to-month rates.
- Does Freshsales have setup, hidden or transaction fees?
- The page shows no setup fee. Branded documents ($19 per user per month) and the Freddy AI Agent ($49 per 100 sessions) are charged on top of the plan.
- How do Freshsales plans differ?
- Growth covers pipeline basics and basic workflows. Pro adds scoring, deal insights, territories and sequences. Enterprise adds forecasting, field-level permissions, custom modules, a sandbox and audit logs.
- How can I pay for Freshsales?
- The page lists Visa, Mastercard, Discover and American Express. Check payments in USD are accepted for US and Canada customers.
What this check confirmed
Read off https://www.freshworks.com/crm/pricing/ on 25 Oct 2026 from a US connection, as loaded (Annually) and after switching the toggle to Monthly, with the full FAQ opened. Confirmed: Growth $9, Pro $39 and Enterprise $59 per user per month billed annually; $11, $47 and $71 billed monthly; add-ons Branded documents at $19 per user per month and Freddy AI Agent at $49 per 100 sessions; a 21-day trial; 500 free AI agent sessions once per account. Not confirmed: whether a free plan exists elsewhere on Freshworks' site, since this page lists none; taxes, which the page does not mention; quarterly prices, which the FAQ mentions but the page does not list.
Figures on this file were read off the vendor's own pricing page on the dates shown. Prices change without notice; check before buying.
Price changed? Say so
No account needed. Reports go to a person, not straight onto the page.
Work at Freshsales? Claim this listing to suggest corrections from a company address.
Also in this drawer
- Zoho CRM Free, or from $14/user/mo
- monday CRM From $12/seat/mo
- HubSpot Free, or from $7/seat/mo (new-customer offer)
- Salesforce Free, or from $25/user/mo
- Copper CRM From $23/seat/mo (billed annually)
- Close CRM From $9/user/mo (billed annually)